After dining, I don’t need to see a receipt with suggested tips of 10% / 12% / 15% / 18% IN ADDITION TO an 18% surcharge. Especially when the explanation of the surcharge is vague enough that the owners are free to do whatever they want with it. More so when I’ve read reports from disgruntled servers who don’t seem to be getting a very big share. Even more so when customers report being pushed by servers to tip 18%, and they’re mum about who, if anyone, gets health care.
It’s not common, but it’s an increasingly popular model. For example:
DayTrip has a 20% service charge. When they bring the iPad with the bill, there are buttons to add 2% / 4% / 6%.