I don’t have numbers to back it up but I would assume in the old days of phone reservations the system didn’t work as good for restaurants as the number of no shows might have been significantly higher.
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Some restaurants are seeing the trickle down, so I’m not too mad. Seven rooms is stronger abroad than it is in the states. IIRC Wing in Hong Kong and Sushi Tetsu in London notably use it.
Their issue, aside from UX, is that they don’t have a credit card partner. Resy/Tock partners with Amex, and OpenTable partners with Visa Infinites. Your two remaining choices are Mastercard and Discovery. Discovery, though Capital 1, isn’t really aiming at the super premium market. Mastercard doesn’t really have a defining premium card using its network. Amex is Amex, Visa Infinites’s flagship is Chase Sapphire Reserve, and those two are really the category definers in the states.
Would be interested in seeing who Sushi Namba picks as their reservation partner in Miami, as that’s probably one of the hottest predictable openings in the states. Would be very funny if Omakase decided to expand abroad for Namba
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As long as it’s not TableAll…
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Resy/tock are owned by AMEX. Opentable just partners with chase/visa. Very different. That’s why Resy has now opened their wallets, cause Amex wants it. Chase is re-assessing it’s OT partnership spending and being more specific on where they spend/play favorites hence OT is tightening the strings.
7R is owned by a tech company so they’ll burn all the cash they need
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